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Privacy Policy

RNA Retail Group (Pty) Ltd collects information we learn about you from your use of our service and your visits to the website and other sites accessible from our website. We also collect information about the transactions you undertake including details of the payment cards you use.

When you forward personal information and credit card details to us, RNA Retail Group (Pty) Ltd will use all reasonable methods on our servers to encrypt such information when it is received by us. Once received, we will use all reasonable methods to prevent such information from unauthorized access and use.

Your credit card details will NEVER be disclosed to any third parties, unless obliged to do so by law. We may collect additional information in connection with your participation in any promotions or competitions offered by our website and information you provide when giving feedback about the website.

We will use your information for processing orders, answering product- or service-related questions and to contact you regarding orders, special offers or new product ranges. We will monitor your use of our website to identify customer preferences and track the volume of traffic on particular pages.

We may from time to time use your information to tell you about changes to the functionality of our website and new RNA Retail Group (Pty) Ltd products. We may also send you offers or information in relation to products or services offered by third parties which we think you may be interested in. We like to hear your views, to help us improve our service to you. From time to time, we may contact you to ask your opinion. We may contact you by post, fax, email or telephone. If 0at any time you decide you no longer want to be contacted by us or to receive offers and information, please contact us and we will remove you from our mailing list. Your data will be stored on our secure server database in South Africa. We will not sell, rent or trade your information to others without your permission.

"Cookies" are small pieces of information that are stored on your computer's hard drive by your browser. RNA Retail Group (Pty) Ltd may use cookies in future to enable us to personalized your visits to our website and simplify the order process. Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. You do not need to allow your browser to accept cookies in order to use our service.